We are seeking a friendly and professional Guest Services Agent to join our team at our inn, located on beautiful Prouts Neck. The Guest Services Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up events and meetings
• Handle guest complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

 Qualifications:

• Previous experience at a hotel front desk or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings, weekends, and holidays as needed

 Perks:

• Competitive wages
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment

Location: Black Point Inn, Scarborough, ME
Hours: Full-time and part-time available, typical shifts are 7am to 3pm and 3pm to 10pm
Compensation: $16 to $19 per hour, depending on experience
Seasonal Position: June through October
Start date: Early June
Benefits: Discounted stays and food & beverage at affiliated properties
Experience: None required.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Sort, scrape and rinse dirty dishes, glassware, tableware and other cooking equipment
• Operate mechanical dishwashing machine and three bin manual dishwashing station
• Maintain the cleanliness and organization of the dishwashing room and related areas, kitchen equipment, small wares, table wares, etc.
• Maintain cleanliness and sanitation standards as required by the Maine Department of Health and Human Services and OSHA
• Ability to perform basic food preparation tasks
• Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
• Must be able to manually handle/lift product up to 50 pounds between knee and chest
• Must have bilateral fine manipulation of both hands which may be repetitive for entire shift
• Must be vertically mobile working in limited space for 8 hours at a time
• Protect the assets of this property and Migis Hotel Group

MINIMUM REQUIREMENTS:

• Must be eligible to work in the United States of America
• Ability to communicate orally in English with guests and employees, some of whom will require high levels of patience, tact and diplomacy
• Ability to read and understand labels on chemicals as well as other workplace safety signage
• Ability to work under pressure and deal with stressful situations during busy periods

Black Point Inn, on Prouts Neck in Scarborough, Maine, is seeking the right candidate to become our next Lead Line Cook. This is an exciting opportunity to become part of an independent, Maine based, hotel management company, Migis Hotel Group. Lead Line Cook is one of our entry level to management, seasonal, positions with the potential for growth and opportunity. As with most kitchens, during day to day operations problems may arise, our ideal candidate would be able to keep a level-head and work towards solutions in a productive way. Our Lead Cook is encouraged to be creative and present new ideas to the property. This position is a working chef position that gives hands on experience with managing staff, inventories, and operating a kitchen.

Location: Black Point Inn, Scarborough, ME

Hours: Full-time

Compensation: $24 to $28 per week, depending on experience. 

Seasonal Position: Mid June through October

Start date:  June to October

Benefits: Discounted stays and food & beverage at affiliated properties

Experience: Management experience preferred, at least 3 years culinary experience required.

Location: Black Point Inn, Scarborough, ME
Hours: Full-time and part-time available, typical shifts are 7am to 3pm or 2:30pm to 10:30pm
Compensation: $22.25 to $28 per hour, depending on experience 
Seasonal Position:  June through November
Start date: June
Benefits: Discounted stays and food & beverage at affiliated properties
Experience: Previous culinary experience is preferred, but not required.

JOB SUMMARY:

Preparation of food to be served complying with all applicable sanitation, health, and personal hygiene standards, following established food production programs and procedures.  Our Line Chefs work closely with Executive Chef/Sous Chef to help guarantee our guests a dining experience which exceeds their expectations.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Ensure that all mise en place is prepared for respective stations as well as proper forecasting of prep needs for assigned station.

• Prepare food products and execute dishes meeting the standards of the Executive Chef, Hotel Management and our guests, ensuring that food production is coordinated with meal hours so that quality, temperature, and appearance of food are preserved.

• Ability to safely operate kitchen equipment including, but not limited to, ovens, stoves, dishwashers, slicers, steamers, mixers and chef knives.

• Handle and communicate special orders and guest complaints in a professional manner. Have a basic understanding of food allergies and cross contamination issues to ensure safety of diners.

• Maintain food safety, work station and personal cleanliness and sanitation standards as required by the Maine Department of Health and Human Services, OSHA, and MEMIC, as well as general maintenance and upkeep of kitchen equipment.

• Know who to notify in case of broken equipment or unsafe/unsanitary conditions.

• Must be able to manually handle/lift product up to 60 pounds between knee and chest

• Must have bilateral fine manipulation of both hands which may be repetitive for entire shift

• Must be vertically mobile working in limited space for entire shift

• Protect the assets of this property and the Migis Hotel Group.

MINIMUM REQUIREMENTS:

• Must be eligible to work in the United States of America.

• Previous experience as a line cook in a similar property, culinary school or completion of apprenticeship program preferred, or proven experience in higher volume and/or fine dining kitchens.

• Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.

• Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.

• Ability to work under pressure and deal with stressful situations during busy periods.

Black Point Inn is currently seeking Bell Staff for May to end of October 2026 (must be able to work weekdays)! Bell staff are the first faces our guests see and are crucial to a high level guest experience.  Members of the Bell Staff are responsible for welcoming and orienting arriving guests  and ensuring a smooth experience upon departure.  Bell staff will work closely with the Guest Services team, perform basic grounds maintenance, set up for events, as well as complete a checklist of daily tasks across the Inn. Our Guest Service Manager works directly with our members of the Bell Staff.

Bell Staff should be prepared to offer an exceptional level of guest service on a daily basis. Between their daily tasks of setting up the Inn for operation, Bell Staff could find themselves assisting our guests and their fellow staff members in a variety of ways. Ideal Bell Staff candidates are natural self-starters that can work well alone or as team, willing to learn new skills, and are enthusiastic about providing an exceptional level of service to our guests and jumping in where they can.

Location: Black Point Inn, Scarborough, ME
Hours: Full-time/Part-time (shifts are 6am to 2 pm and 2pm to 8pm)
Compensation:  $16 - $19 per hour, depending on experience
Seasonal Position: Looking for someone who can commit to May through end of October
Start Date: ASAP
Benefits: Discounted stays and food & beverage at affiliated properties
Experience: No experience is required, we will train the right candidate.

MINIMUM REQUIREMENTS:

• Must be eligible to work in the United States of America.

• Must be at least 16 years of age.

• Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.

• Ability to work as a part of a team.

• Ability to understand verbal and written directions, as well as workplace safety signage.

• Active listening and observation skills.

• Ability to work under pressure and deal with deadlines and stressful situations.

Are you a highly motivated, hardworking, and reliable person who loves to work with people? Do you want to spend the summer working alongside a great group of colleagues, work on New England's stunning coastline as well as at one of the most historic inns Maine has to offer If you are driven to succeed in a demanding yet rewarding environment, then we would like to hear from you!

Black Point Inn is now hiring for Full Time and Part Time Laundry Attendants for our 2026 season. This position involves daily cleaning, folding, and organization of the Inn's linens. Our ideal candidate is friendly, dependable, energetic, detail-oriented, and enthusiastic about providing an exceptional level of service. Prior experience is not required but preferred. Training will be provided.  

Location: Black Point Inn, Scarborough, ME
Hours: Full-time & part-time available; May through October
Compensation: $18 to $21 an hour, depending on experience.
Start date: May through October
Benefits: Discounted stays and food & beverage at affiliated properties
Experience: Previous hospitality experience preferred but not required, we will train the right candidate.

Job Summary:

Under general supervision of the Executive Housekeeper, ensures hotel linen is washed, dried, folded, and ironed as scheduled.  The list of duties and responsibilities below is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

Refers guest problems or complaints to supervisor.

Pick up and sort all soiled linen and loads into appropriate carts or machines.

Pre-treats laundry for stains.

Loads and unloads washers and dryers, operates industrial machines as instructed

Folds towels by hand, presses and fold table linens, folds sheets, hand folds pillowcases, blankets, bed pads, etc.

Sorts and separates damaged or stained linen, i.e., to be repaired or used as rags.

Observes safety rules and maintains a safe environment.

Cleans lint traps from dryers daily; checks and cleans drains as necessary.

Contributes team effort and accomplishes related results as required.

Perform other related duties as required or directed.

Are you a highly motivated, hardworking, and reliable person who loves to work with people? Do you want to spend the summer working alongside a great group of colleagues, work on New England stunning coastline as well as at one of the most historic inns Maine has to offer? If you are driven to succeed in a demanding yet rewarding environment, then we would like to hear from you! 

Black Point Inn is now hiring Full and Part Time Housekeeping Associates for the 2026 season. This position involves daily cleaning of the Inns’ public spaces and guests rooms, as well as interaction with guests regarding their needs. Our ideal candidate is friendly, dependable, energetic, detail-oriented, and enthusiastic about providing an exceptional level of service. Prior experience is not required, but preferred. Training will be provided.

Location: Black Point Inn, Scarborough, ME
Hours: Full-time & part-time available; Seasonal work through October
Compensation: $18 to $22 an hour.
Start date:  05/01/2026
Benefits: Discounted stays and food & beverage at affiliated properties, daily shift meal provided as well.
Experience: Previous hospitality experience preferred but not required, we will train the right candidate.

JOB SUMMARY:

Members of our Housekeeping Team work together to guarantee our guests clean spaces which will exceed their expectations.  Working alone or with a partner, each Housekeeper is responsible for the cleanliness of guest rooms, hallways, activity areas, and public spaces on the property.  Major responsibilities include servicing accommodations according to property procedures, stocking housekeeping carts, replacing bed linens and supplying guest room amenities.  This position requires strong attention to detail and the ability to work without constant direct supervision.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

Maintain a neat and professional appearance with a properly cleaned uniform.

Using provided supplies, efficiently and effectively clean and maintain guest rooms and public spaces.  This includes, but is not limited to making beds, changing bed linens, cleaning bathrooms, supplying amenities, dusting, vacuuming, mopping, sweeping, washing windows, replacing light bulbs, folding linens, as well as removing dirty linens, towels, garbage and recycling, all with attention to detail and to the standards set by property management.

Must work with a variety of cleaning chemicals, following appropriate directions and in accordance with OSHA and State of Maine regulations.

Must be able to push cleaning cart with supplies and equipment on both inside and outside surfaces.  Work with colleagues to keep storage areas clean and supplied.

Greeting guests warmly and politely, using discretion to avoid disturbing guests in rooms or public spaces.  Understand how everything operates in guest rooms (climate control, fans, lighting, etc) and be able to explain operation to our guests.

Responsible for security of any room or supply closet keys, as well as for respecting the personal property and privacy of guests while working in guest rooms.

Be prepared to answer basic questions about the property, activities, etc., or know where to refer guests for answers.

Work with other members of the Housekeeping Team to ensure that guests’ needs are continually met. Make front desk staff aware of any special needs so that notes can be made for future visits.

Handle and communicate guest requests, special needs, guest room or public space maintenance issues and guest complaints in a professional manner. 

Label and submit all lost and found items according to property procedures.

Understand personal sanitation, the use of personal protective equipment and how to handle unsanitary linens, bodily fluids, etc.  Be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.

Know who to notify in case of broken equipment or unsafe/unsanitary conditions.

Manually handle/lift/carry products up to 60 pounds between knee and shoulders.

Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.

Must be vertically mobile working in limited space for entire shift.

Protect the assets of this property and Migis Hotel Group.